1. What is Ore PureScreen made of?

Ore PureScreen is made from high-quality tempered laminated glass that is durable, safe, and aesthetically pleasing. It also comes with a Nano Coating for easy cleaning and long-lasting clarity.

2. Does Ore PureScreen come with a warranty?

Yes, Ore PureScreen comes with:

• 10 years warranty for delamination of the tempered laminated glass.
• 3 years warranty for the Nano Coating against peeling or flaking.

3. How do I arrange for delivery and installation?

After purchasing, please WhatsApp our customer service team at [insert WhatsApp number] to schedule your onsite arrangement. Delivery and installation will be arranged based on the product type:

• Fixed panels: Delivered and installed within 5-7 days.
• Full set panels and shower doors: Two visits required—first for measurements, then for delivery and installation.

4. Can I customize the size and design of Ore PureScreen?

Yes, we offer customization to fit your specific needs. During the measurement visit, our installer will ensure the product is tailored to your space. Contact us via WhatsApp or email for a consultation and quote.

5. How do I clean and maintain Ore PureScreen?

To maintain its clarity and performance:

• Clean with a soft cloth and mild, non-abrasive cleaning solutions.
• Avoid harsh chemicals or abrasive materials to protect the Nano Coating.

6. Is Ore PureScreen safe for bathroom use?

Absolutely. Ore PureScreen is designed specifically for bathroom applications. Its tempered laminated glass ensures safety and durability, even in humid conditions.

7. What’s the difference between a fixed panel and a full set panel?

• Fixed panels: Standalone glass panels, typically used for walk-in shower designs.
• Full set panels: Includes both glass panels and a shower door for a complete enclosure.

8. How long does it take to complete the installation?

• For fixed panels, delivery and installation are completed within 5-7 days.
• For full set panels and shower doors, the process requires two visits and is typically completed within 7-10 working days.

9. Why is laminated glass better than tempered glass?

Laminated glass is superior to tempered glass in several ways:

• Safety: Laminated glass has an interlayer that holds the glass together if broken, reducing the risk of injury from sharp fragments.
• Noise Reduction: Laminated glass provides better sound insulation due to its multi-layer structure.
• Durability: It offers greater resistance to impact, making it more suitable for long-term use in areas prone to wear and tear.
• UV Protection: Laminated glass blocks harmful UV rays, protecting your interior from fading and damage.

10. Is the Nano Coating necessary, and what are its benefits?

The Nano Coating enhances the glass by:

• Repelling water, soap scum, and dirt for easy cleaning.
• Protecting the glass surface, ensuring long-term clarity and shine.

Delivery and Installation Terms

For Fixed Panels:

• Delivery and Installation: Your fixed panels will be delivered and installed within 5 to 7 days after purchase.

For Full Set Panels and Shower Doors:

This process requires two rounds of visits:

1. Measurement Visit:
   • After your purchase, our installer will visit your site to take accurate measurements.
2. Delivery and Installation Visit:
   • After measurements are finalized, delivery and installation will be scheduled accordingly.

1. Tempered Laminated Glass Warranty

We provide a 10-year warranty against delamination for our tempered laminated glass. This warranty covers defects resulting in the separation of the glass layers due to manufacturing issues under normal use and proper maintenance.

2. Nano Coating Warranty

Our Nano Coating comes with a 3-year warranty against peeling, flaking, or significant performance degradation when used and maintained according to our care instructions.